Your rights and duties

PERSON OF TRUST

Pursuant to Law 2002-303 of 4 March 2002 on the rights of patients and the quality of the healthcare system, and in particular Article L.1111-6, the patient may appoint a person of trust who will be consulted on the assumption that the same patient would be unable to express his / her will and receive the information necessary for this purpose

Click here to download the form

YOUR ACCESS TO MEDICAL RECORDS

You can consult your medical records within 8 days after your request to the Direction

  • on site (free of charge)
  • shipped to your home (at your expense)

PRAISES, SUGGESTIONS, COMMENTS, CLAIMS, COMPLAINTS

We invite you to contact your doctor or the paramedical team first. You can also write to the management of the clinic, it will ensure that your complaint or claim is heard in the manner prescribed by the Code of Public Health art.R.1112-91 to R-1112-94 (*) and will make the link with the CDU (Commission des Usagers).

DATA PROTECTION

Under the conditions set by the law of January 6, 1978, the clinic maintains a computerized file of medical and administrative data of patients in care.
This data is protected by medical confidentiality.
You have a right to access and rectify your personal data. Contact for this the direction of the establishment.

HOSPITALIZED PATIENT’S CHARTER

Click here to download the form

ACCESSIBILITY OF THE CLINIC

In accordance with the Decree of March 28, 2017, the Clinic has created a public register of accessibility. This register explained the provisions made to ensure access to people with disabilities and take advantage of all of the services offered.

Download (in French) the public register of accessibility

ADVANCED DIRECTIVES

Advance directives are documents that state your choices about medical treatment. They will also allow you to name someone to make decisions about your medical treatment if you are unable to make decisions for yourself. Kentucky law recognizes three types of advance directives : a living will ; a designation of health care surrogate ; and advance directive for Mental Health treatment.

A living will is a document that tells your doctor or other health care providers whether or not you want treatments or procedures which will prolong your life if you are in a terminal condition or are in a permanently unconscious state. Procedures which can prolong your life may include mechanical respirators to help you breathe, kidney dialysis to clean your body of wastes, or CPR (cardiopulmonary resuscitation) to restore your heartbeat, artificial nutrition and hydration. It may also include your wishes regarding organ donation.

A health care surrogate designation lets you name a specific person to make your medical decisions when you are unable to do so. This person acts in your best interest to authorize treatment, refuse treatment or withdraw treatment when you are temporarily or permanently unable to decide for yourself.

You do not have to have an advance directive. If you choose to write an advance directive giving your instructions, you should first talk with your family and those close to you who are concerned about your care and your feelings.

It is easier to discuss possible situations and your wishes at a time when you are healthy. You can always change or cancel an advance directive later if you desire.

More facts about advance directives :

Anyone 18 or older can make an advance directive.
If you change your mind, you can destroy the document, or revoke it either verbally or in writing
You don’t need a lawyer to write an advance directive.
We do not automatically honor advance directives in outpatient areas as we don’t know of your wishes or your visit may be for unrelated care. If you want us to honor an advance directive in an outpatient area, please speak to a nurse or your doctor.

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